Trusted Recovery Privacy Policy

This privacy policy exists to outline how Trusted Recovery (hereinafter referred to as “us”, “our”, and “we”) manages and secures your confidential data, as well as the exact information we collect, who has access to it, your rights with regards to the use and retention of it, and the privacy laws we adhere to in order to ensure its protection.

To be explicitly clear: all personal information that we utilize is acquired for the sole purpose of providing the scope of our service activities and is only obtained from those that have agreed to interact with said services. We never sell or trade personal information.

In order to fulfill the obligations we have to our clients, we may need to share some personal information with third parties, but only those that assist us in performing our duties, such as government and public authorities, law firms, private investigators, and any other such organization that can support us in recovering the funds of our clients.

The Information We Collect and How We Collect It

The majority of the personal data we possess in our system comes through your communication with us. When you forward us your inquiries, subscribe to our mailing list, or send payments, we will store your personal information in order to deliver quality, personalized service. The data that we may store from you includes:

CalOPPA gives you the right to:

People living in the EEA are able to:

How Long Personal Data Stays On Our System

Though it could be destroyed sooner upon the termination of the contractual engagement and the services to the client, seven years is the maximum time that we will hold onto personal data and dispute records, in accordance with our organizational policies. This means we can utilize the data should it be needed in the future, and we can effectively maintain our relationships with our clients.

How We Secure Personal Data

We use a number of sophisticated technical and supervisory measures to ensure personal data is always managed safely and securely. The information our clients transmit to us through our website is protected by a state-of-the-art SSL protocol; all the data we store digitally is thoroughly encrypted. And to guarantee the consistency and integrity of our security arrangements, we routinely perform evaluations and analyses.

How Your Data May Be Used For Direct Marketing

Whenever we have important company news to share or there are updates to our services we think you will be interested in, we may send marketing communications via email to keep you up to date. The details we use to contact you are obtained through the correspondence you have had with us via email, telephone, or contact form.

If you wish to unsubscribe from our marketing messages, you can opt out either through the emails we send you or by contacting us directly.

What We Do With The Data Of People Under 18

Our services are not available to those under 18, so we will never intentionally collect data that belongs to children, nor will we contact them. We care about the well-being and the privacy rights of minors, so should you be aware of any contact information in our possession that belongs to anyone under the age of 18, please let us know by emailing us at [email protected] so we can erase it.

How To Contact Us

Should you have any questions regarding any of the information within our privacy policy, we advise you to contact our Data Protection Officer directly. You can reach them using the email address [email protected].

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